Tex. Human Resources Code Section 101A.257
Investigations

(a)

The office shall have access to residents and shall, in accordance with commission rules, investigate and resolve complaints made by or on behalf of residents.

(b)

The state long-term care ombudsman shall ensure that each ombudsman designated under Section 101A.255 (Ombudsmen) who investigates complaints has received proper training and has been approved by the office as qualified to investigate complaints.

(c)

The office shall investigate a grievance made against a representative in accordance with commission rules and inform the person who made the grievance of the outcome of the investigation when the investigation is concluded.

(d)

A long-term care facility shall cooperate with an investigation conducted by the state long-term care ombudsman or a representative, including an ombudsman designated under Section 101A.255 (Ombudsmen).

Added by Acts 2015, 84th Leg., R.S., Ch. 1 (S.B. 219), Sec. 4.361, eff. April 2, 2015.

Amended by:

Acts 2017, 85th Leg., R.S., Ch. 900 (H.B. 3564), Sec. 1, eff. September 1, 2017.

Source: Section 101A.257 — Investigations, https://statutes.capitol.texas.gov/Docs/HR/htm/HR.101A.htm#101A.257 (accessed Apr. 29, 2024).

101A.001
Definitions 101A.002
Commissioner’s Powers and Duties 101A.003
Cooperation with Federal and State Agencies 101A.051
Rules 101A.052
General Functions of Department Related to Aging Services 101A.053
Older Americans Act 101A.101
Community Senior Citizens Employment Programs 101A.102
Voluntary Community Services Programs 101A.103
Texas Cares Program 101A.104
Public Information on Cost of Long-term Care 101A.105
Services of Other Agencies 101A.106
Review of Administrative Costs and Programs 101A.107
Report on Unit Costs 101A.151
Definitions 101A.152
Options for Independent Living Program 101A.153
Persons to Be Served 101A.154
Provision of Services 101A.155
Case Management Units 101A.156
Administration of Program 101A.157
Fees 101A.201
Authority to Accept, Expend, and Transfer Funds 101A.202
Contributions to Local Organizations: Certain Counties 101A.203
Funding to Area Agencies on Aging 101A.204
Trusts for Certain Recipients of Medical Assistance 101A.251
Definitions 101A.252
Operation of Office 101A.253
Role of Office 101A.254
Powers and Duties of State Long-term Care Ombudsman and Office 101A.255
Ombudsmen 101A.256
Legal Counsel 101A.257
Investigations 101A.258
Access to Records and Confidentiality 101A.259
Reporting System 101A.260
Analysis of Laws 101A.261
Public Information 101A.262
Report 101A.263
Limitation of Liability 101A.264
Criminal Penalty

Accessed:
Apr. 29, 2024

§ 101A.257’s source at texas.gov

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Location: https://texas.public.law/statutes/tex._human_resources_code_section_101a.257

Original Source: Section 101A.257 — Investigations, https://statutes.capitol.texas.gov/Docs/HR/htm/HR.101A.htm#101A.257 (last accessed Apr. 29, 2024).