Tex.
Human Resources Code Section 117.092
Direct Services Program Case Review System
(a)
The department shall establish and maintain a single, uniform case review system for all direct services programs.(b)
The case review system must:(1)
include risk assessment tools that account for the different risks involved in each direct services program;(2)
require that case reviews:(A)
be used to consistently evaluate each direct services program across all regions, with the goal of evaluating at least 10 percent of all cases in each program and region annually;(B)
focus on areas of highest risk and prioritize the review of the following cases:(i)
except as provided by Subparagraph (ii), cases in which direct services have been provided for more than two years;(ii)
cases in the Blind Children’s Vocational Discovery and Development Program in which direct services have been provided for more than five years; and(iii)
cases that are significantly outside the expenditure guidelines for that type of case;(C)
be used to evaluate a caseworker’s eligibility determinations and decisions to close a case before a service plan is developed or without the client reaching the client’s goal; and(D)
focus on the quality of a caseworker’s decision-making and compliance with program requirements; and(3)
require a caseworker’s supervisor to use the reviews of a caseworker’s cases in conducting the caseworker’s performance evaluation and in providing informal guidance to the caseworker to improve the caseworker’s performance.
Source:
Section 117.092 — Direct Services Program Case Review System, https://statutes.capitol.texas.gov/Docs/HR/htm/HR.117.htm#117.092 (accessed May 26, 2025).
