Tex.
Occ. Code Section 202.2032
Requirements for Certain Complaints
(a)
In this section:(1)
“Anonymous complaint” means a complaint that lacks sufficient information to identify the source or the name of the person who filed the complaint.(2)
“Insurance agent” means a person licensed under Chapter 4054 (Life, Accident, and Health Agents), Insurance Code.(3)
“Insurer” means an insurance company or other entity authorized to engage in the business of insurance under Subtitle C, Title 6, Insurance Code.(4)
“Third-party administrator” means a person required to have a certificate of authority under Chapter 4151 (Third-party Administrators), Insurance Code.(b)
The department may not accept anonymous complaints.(c)
Notwithstanding any confidentiality requirements under Chapter 552 (Public Information), Government Code, Chapter 51 (Clerks), or this chapter, a complaint filed with the department by an insurance agent, insurer, pharmaceutical company, or third-party administrator against a license holder must include the name and address of the insurance agent, insurer, pharmaceutical company, or third-party administrator filing the complaint.(d)
The department shall notify the license holder who is the subject of the complaint of the name and address of the insurance agent, insurer, pharmaceutical company, or third-party administrator who filed the complaint, unless the notice would jeopardize an investigation.
Source:
Section 202.2032 — Requirements for Certain Complaints, https://statutes.capitol.texas.gov/Docs/OC/htm/OC.202.htm#202.2032 (accessed Jun. 5, 2024).
