Tex. Occ. Code Section 1001.254
Statistical Analysis of Complaints

(a)

The board shall develop and maintain a complaint tracking system to monitor the processing of complaints filed with the board.

(b)

The board shall include with the board’s annual financial report under Section 2101.011 (Financial Information Required of State Agencies), Government Code, a statistical analysis of the complaints filed with the board during the preceding year, including:

(1)

the number of complaints filed;

(2)

a categorization of complaints filed according to the basis of the complaint and the number of complaints in each category;

(3)

the number of complaints filed by board staff;

(4)

the number of complaints filed by persons other than board staff;

(5)

the average length of time required to resolve a complaint;

(6)

the number of complaints resolved and the manner in which they were resolved, including:

(A)

the number of complaints dismissed and the reasons for dismissal; and

(B)

the number of complaints resulting in disciplinary action, the disciplinary action taken, and whether the disciplinary action taken was imposed by stipulation, agreed settlement, consent order, default, or order following a contested case hearing; and

(7)

the number of complaints filed that are unresolved, the number of those complaints filed by board staff, the number of those complaints filed by persons other than board staff, and the average length of time that the unresolved complaints have been on file.
Added by Acts 2003, 78th Leg., ch. 1168, Sec. 21, eff. Sept. 1, 2003.

Source: Section 1001.254 — Statistical Analysis of Complaints, https://statutes.­capitol.­texas.­gov/Docs/OC/htm/OC.­1001.­htm#1001.­254 (accessed Jun. 5, 2024).

1001.001
Short Title 1001.002
Definitions 1001.003
Practice of Engineering 1001.004
Legislative Purpose and Intent 1001.005
Application of Sunset Act 1001.0031
Practices of Engineering and Architecture 1001.051
Limitation on Exemption 1001.052
Employee of License Holder 1001.053
Public Works 1001.054
Federal Officer or Employee 1001.055
Mechanical, Electrical, or Other Equipment 1001.056
Construction or Repair of and Plans for Certain Buildings 1001.057
Employee of Private Corporation or Business Entity 1001.058
Employee of Certain Utilities or Affiliates 1001.059
Qualified Scientists 1001.060
Soil and Water Conservation 1001.061
Telephone Companies 1001.062
Certain Employees Working from Engineer’s Plans 1001.063
Architects, Landscape Architects, and Interior Designers 1001.064
State Land Surveyors 1001.065
Employees of Institutions of Higher Education 1001.066
Certain Nasa-related Activities 1001.067
Certain Fire Department Employees 1001.068
Certain Out-of-state Engineers Engaged in Evaluating Oil and Gas Resources 1001.101
Board Membership 1001.102
Member Eligibility 1001.103
Membership and Employee Restrictions 1001.104
Terms 1001.105
Participation of Public Members 1001.106
Grounds for Removal 1001.107
Per Diem 1001.108
Officers 1001.110
Meetings 1001.111
Filing of Oath 1001.112
Training 1001.151
Personnel 1001.152
Career Ladder Program 1001.153
Division of Responsibilities 1001.154
Qualifications and Standards of Conduct Information 1001.155
Equal Employment Opportunity Policy 1001.201
General Powers and Duties 1001.202
Rules 1001.203
Rules Restricting Advertising or Competitive Bidding 1001.204
Fees 1001.205
Reduced Fees: Elderly, Disabled, Inactive Status 1001.207
Standards of Conduct and Ethics 1001.208
Roster of Engineers and Land Surveyors 1001.209
Register of Applicants 1001.210
Continuing Education Programs for Engineers 1001.211
Records 1001.212
Confidentiality of Certain Information Related to Application 1001.213
Subpoena 1001.214
Technology Policy 1001.215
Negotiated Rulemaking and Alternative Dispute Resolution Policy 1001.216
Advisory Committees 1001.251
Consumer Interest Information 1001.252
General Rules Regarding Complaint Investigation and Disposition 1001.253
Complaint Information 1001.254
Statistical Analysis of Complaints 1001.255
Public Participation 1001.271
Definition 1001.272
Criminal History Record Information Requirement for License Issuance 1001.273
Examination Results 1001.274
Reexamination 1001.275
Notice of License Expiration 1001.276
Procedure for Renewal 1001.277
Criminal History Record Information Requirement for License Renewal 1001.278
Renewal of Expired License by Out-of-state Practitioner 1001.279
Inactive Status 1001.301
License Required 1001.302
License Eligibility Requirements 1001.303
Application for License 1001.304
Examination 1001.305
Waiver of Examination Requirement 1001.308
Issuance of License 1001.309
Certification or Enrollment of Engineers-in-training 1001.310
Temporary or Provisional License 1001.311
Application by Nonresident 1001.312
Replacement License 1001.351
Annual Renewal Required 1001.401
Use of Seal 1001.402
Enforcement by Certain Public Officials 1001.403
Professional Identification 1001.404
Eligibility for Appointed State Position 1001.405
Practice by Business Entity 1001.406
Graduate Engineers 1001.407
Construction of Certain Public Works 1001.451
Disciplinary Powers of Board 1001.452
Grounds for Disciplinary Action 1001.453
Review of License Holder’s Status 1001.454
Right to Hearing 1001.455
Appeal of License Revocation 1001.456
Reissuance of Revoked License 1001.501
Imposition of Administrative Penalty 1001.502
Amount of Administrative Penalty 1001.503
Options Following Decision: Pay or Appeal 1001.504
Collection of Penalty 1001.505
Determination by Court 1001.506
Remittance of Penalty and Interest 1001.508
Administrative Procedure 1001.551
Injunction 1001.552
Criminal Penalty 1001.553
Report of Violation 1001.554
Presentation of Complaints by Board 1001.555
Attorney General as Legal Advisor 1001.556
Appeal Bond 1001.601
Board Advisory Opinions 1001.602
Maintenance of Opinions 1001.603
Attorney General’s Opinions 1001.604
Reliance on Advisory Opinion 1001.1011
Ex Officio Member 1001.2035
Rules on Consequences of Criminal Conviction 1001.2721
Examination Development and Administration 1001.4525
Probation 1001.4526
Restitution 1001.4527
Recusal of Board Member 1001.4528
Emergency Suspension 1001.5511
Cease and Desist Order
Green check means up to date. Up to date

Accessed:
Jun. 5, 2024

§ 1001.254’s source at texas​.gov