Tex. Ins. Code Section 843.342
Violation of Certain Claims Payment Provisions; Penalties


(a)

Except as provided by this section, if a clean claim submitted to a health maintenance organization is payable and the health maintenance organization does not determine under this subchapter that the claim is payable and pay the claim on or before the date the health maintenance organization is required to make a determination or adjudication of the claim, the health maintenance organization shall pay the physician or provider making the claim the contracted rate owed on the claim plus a penalty in the amount of the lesser of:

(1)

50 percent of the difference between the billed charges, as submitted on the claim, and the contracted rate; or

(2)

$100,000.

(b)

If the claim is paid on or after the 46th day and before the 91st day after the date the health maintenance organization is required to make a determination or adjudication of the claim, the health maintenance organization shall pay a penalty in the amount of the lesser of:

(1)

100 percent of the difference between the billed charges, as submitted on the claim, and the contracted rate; or

(2)

$200,000.

(c)

If the claim is paid on or after the 91st day after the date the health maintenance organization is required to make a determination or adjudication of the claim, the health maintenance organization shall pay a penalty computed under Subsection (b) plus 18 percent annual interest on that amount. Interest under this subsection accrues beginning on the date the health maintenance organization was required to pay the claim and ending on the date the claim and the penalty are paid in full.

(d)

Except as provided by this section, a health maintenance organization that determines under this subchapter that a claim is payable, pays only a portion of the amount of the claim on or before the date the health maintenance organization is required to make a determination or adjudication of the claim, and pays the balance of the contracted rate owed for the claim after that date shall pay to the physician or provider, in addition to the contracted amount owed, a penalty on the amount not timely paid in the amount of the lesser of:

(1)

50 percent of the underpaid amount; or

(2)

$100,000.

(e)

If the balance of the claim is paid on or after the 46th day and before the 91st day after the date the health maintenance organization is required to make a determination or adjudication of the claim, the health maintenance organization shall pay a penalty on the balance of the claim in the amount of the lesser of:

(1)

100 percent of the underpaid amount; or

(2)

$200,000.

(f)

If the balance of the claim is paid on or after the 91st day after the date the health maintenance organization is required to make a determination or adjudication of the claim, the health maintenance organization shall pay a penalty on the balance of the claim computed under Subsection (e) plus 18 percent annual interest on that amount. Interest under this subsection accrues beginning on the date the health maintenance organization was required to pay the claim and ending on the date the claim and the penalty are paid in full.

(g)

For the purposes of Subsections (d) and (e), the underpaid amount is calculated on the ratio of the amount underpaid on the contracted rate to the contracted rate as applied to an amount equal to the billed charges as submitted on the claim minus the contracted rate.

(h)

A health maintenance organization is not liable for a penalty under this section:

(1)

if the failure to pay the claim in accordance with this subchapter is a result of a catastrophic event and:

(A)

the commissioner published a notice allowing an extension of the applicable prompt payment deadlines due to the catastrophic event; or

(B)

the department approved the health maintenance organization’s request for an extension due to the substantial interference of the catastrophic event with the normal business operations of the health maintenance organization; or

(2)

if the claim was paid in accordance with this subchapter, but for less than the contracted rate, and:

(A)

the physician or provider notifies the health maintenance organization of the underpayment after the 270th day after the date the underpayment was received; and

(B)

the health maintenance organization pays the balance of the claim on or before the 30th day after the date the health maintenance organization receives the notice.

(i)

Subsection (h) does not relieve the health maintenance organization of the obligation to pay the remaining unpaid contracted rate owed the physician or provider.

(j)

A health maintenance organization that pays a penalty under this section shall clearly indicate on the explanation of payment statement in the manner prescribed by the commissioner by rule the amount of the contracted rate paid and the amount paid as a penalty.

(k)

In addition to any other penalty or remedy authorized by this code or another insurance law of this state, a health maintenance organization that violates Section 843.338 (Deadline for Action on Clean Claims), 843.339 (Deadline for Action on Prescription Claims; Payment), or 843.340 (Audited Claims) in processing more than two percent of clean claims submitted to the health maintenance organization is subject to an administrative penalty under Chapter 84 (Administrative Penalties). For each day an administrative penalty is imposed under this subsection, the penalty may not exceed $1,000 for each claim that remains unpaid in violation of Section 843.338 (Deadline for Action on Clean Claims), 843.339 (Deadline for Action on Prescription Claims; Payment), or 843.340 (Audited Claims).

(l)

In determining whether a health maintenance organization has processed physician and provider claims in compliance with Section 843.338 (Deadline for Action on Clean Claims), 843.339 (Deadline for Action on Prescription Claims; Payment), or 843.340 (Audited Claims), the commissioner shall consider paid claims, other than claims that have been paid under Section 843.340 (Audited Claims), and shall compute a compliance percentage for physician and provider claims, other than institutional provider claims, and a compliance percentage for institutional provider claims.

(m)

Notwithstanding any other provision of this section, this subsection governs the payment of a penalty under this section. For a penalty under this section relating to a clean claim submitted by a physician or provider other than an institutional provider, the health maintenance organization shall pay the entire penalty to the physician or provider, except for any interest computed under Subsection (c), which shall be paid to the Texas Health Insurance Risk Pool. For a penalty under this section relating to a clean claim submitted by an institutional provider, the health maintenance organization shall pay 50 percent of the total penalty amount computed under this section, including interest, to the institutional provider and the remaining 50 percent of that amount to the Texas Health Insurance Risk Pool.

(n)

In this section, “institutional provider” means a hospital or other medical or health-related service facility that provides care for the sick or injured or other care that may be covered in an evidence of coverage.
Added by Acts 2001, 77th Leg., ch. 1419, Sec. 1, eff. June 1, 2003. Amended by Acts 2003, 78th Leg., ch. 214, Sec. 14, eff. June 17, 2003; Acts 2003, 78th Leg., ch. 1276, Sec. 10A.212, eff. Sept. 1, 2003.
Amended by:
Acts 2007, 80th Leg., R.S., Ch. 435 (S.B. 1884), Sec. 1, eff. September 1, 2007.
Acts 2009, 81st Leg., R.S., Ch. 265 (H.B. 2064), Sec. 1, eff. January 1, 2010.
Acts 2023, 88th Leg., R.S., Ch. 90 (S.B. 1286), Sec. 2, eff. September 1, 2023.

Source: Section 843.342 — Violation of Certain Claims Payment Provisions; Penalties, https://statutes.­capitol.­texas.­gov/Docs/IN/htm/IN.­843.­htm#843.­342 (accessed May 4, 2024).

843.001
Short Title
843.002
Definitions
843.003
Powers of Insurers and Group Hospital Service Corporations
843.004
Governing Body of Health Maintenance Organization
843.005
Use of Insurance-related Terms by Health Maintenance Organization
843.006
Public Documents
843.007
Confidentiality of Medical and Health Information
843.008
Costs of Administering Health Maintenance Organization Laws
843.009
Appeals
843.010
Applicability of Certain Provisions to Governmental Health Benefit Plans
843.051
Applicability of Insurance and Group Hospital Service Corporation Laws
843.052
Laws Relating to Solicitation or Advertising
843.053
Laws Relating to Restraint of Trade
843.054
Laws Requiring Certificate of Need for Health Care Facility or Service
843.055
Laws Relating to Practice of Medicine
843.056
Inapplicability of Bankruptcy Law
843.072
Authorization Required to Act as Health Maintenance Organization
843.073
Certificate of Authority Requirement: Applicability to Physicians and Providers
843.074
Certificate of Authority Requirement: Applicability to Medical School and Medical and Dental Unit
843.075
Certificate of Authority for Single Health Care Service Plan
843.076
Application
843.077
Eligibility of Foreign Corporation
843.078
Contents of Application
843.079
Contents of Application: Limited Health Care Service Plan
843.080
Modification or Amendment of Application Information
843.082
Requirements for Approval of Application
843.083
Denial of Certificate of Authority
843.084
Duration of Certificate of Authority
843.085
Change in Control: Commissioner Approval
843.101
Providing or Arranging for Care
843.102
Health Maintenance Organization Quality Assurance
843.103
Acquisition and Operation of Facilities
843.104
Contracts for Certain Administrative Functions
843.105
Management and Exclusive Agency Contracts
843.106
Insurance, Reinsurance, Indemnity, and Reimbursement
843.107
Indemnity Benefits
843.108
Point-of-service Rider
843.109
Payment by Governmental or Private Entity
843.110
Corporation, Partnership, or Association Powers
843.111
Group Model Health Maintenance Organizations
843.112
Dental Point-of-service Option
843.113
Specified Powers Not Exclusive
843.151
Rules
843.152
Subpoena Authority
843.153
Authority to Contract
843.154
Fees
843.155
Annual Report
843.156
Examinations
843.157
Rehabilitation, Liquidation, Supervision, or Conservation of Health Maintenance Organization
843.201
Disclosure of Information About Health Care Plan Terms
843.202
Disclosure of Information to Medicare Recipients
843.203
Selection of Primary Care Physician or Provider
843.204
Untrue or Misleading Information
843.205
Member’s Handbook
843.206
Notice of Change in Payment Arrangements
843.207
Notice of Change in Operations
843.208
Cancellation or Nonrenewal of Coverage
843.209
Identification Card
843.210
Terms of Enrollee Eligibility
843.211
Applicability of Subchapter to Entities Contracting with Health Maintenance Organization
843.251
Complaint System Required
843.252
Complaint Initiation and Initial Response
843.253
Complaint Investigation and Resolution
843.254
Appeal to Complaint Appeal Panel
843.255
Composition of Complaint Appeal Panel
843.256
Information Provided to Complainant Relating to Complaint Appeal Panel
843.257
Rights of Complainant at Complaint Appeal Panel Meeting
843.258
Appeal Involving Ongoing Emergency or Continued Hospitalization
843.259
Notice of Decision on Appeal
843.260
Record of Complaints
843.261
Special Provisions for Appeals of Adverse Determinations
843.262
Certain Decisions Binding
843.281
Retaliatory Action Prohibited
843.282
Submitting Complaints to Department
843.283
Posting of Information on Complaint Process Required
843.301
Practice of Medicine Not Affected
843.302
Disclosure of Application Procedures and Qualification Requirements to Physician or Provider
843.303
Denial of Initial Contract to Physician or Provider
843.304
Exclusion of Provider Based on Type of License Prohibited
843.305
Annual Application Period for Physicians and Providers to Contract
843.306
Termination of Participation
843.307
Expedited Review Process on Termination or Deselection
843.308
Notification of Patients of Deselected Physician or Provider
843.309
Contracts with Physicians or Providers: Notice to Certain Enrollees of Termination of Physician or Provider Participation in Plan
843.310
Contracts with Physicians or Providers: Certain Indemnity Clauses Prohibited
843.311
Contracts with Podiatrists
843.312
Physician Assistants and Advanced Practice Nurses
843.313
Economic Profiling
843.314
Inducement to Limit Medically Necessary Services Prohibited
843.315
Payment of Capitation
843.316
Alternative Capitation System
843.317
Exclusion of Physician or Provider Based on Affiliation with Health Maintenance Organization Prohibited
843.318
Certain Contracts of Participating Physician or Provider Not Prohibited
843.319
Certain Required Contracts
843.320
Use of Hospitalist
843.321
Availability of Coding Guidelines
843.323
Contract Provisions Prohibiting Rejection of Batched Claims
843.336
Definition
843.337
Time for Submission of Claim
843.338
Deadline for Action on Clean Claims
843.339
Deadline for Action on Prescription Claims
843.340
Audited Claims
843.341
Claims Processing Procedures
843.342
Violation of Certain Claims Payment Provisions
843.343
Attorney’s Fees
843.344
Applicability of Subchapter to Entities Contracting with Health Maintenance Organization
843.345
Exception
843.346
Payment of Claims
843.347
Verification
843.348
Preauthorization of Health Care Services
843.349
Coordination of Payment
843.350
Overpayment
843.351
Services Provided by Certain Physicians and Providers
843.352
Conflict with Other Law
843.353
Waiver Prohibited
843.354
Legislative Declaration
843.361
Enrollees Held Harmless
843.362
Continuity of Care
843.363
Protected Physician or Provider Communications with Patients
843.401
Fiduciary Responsibility
843.402
Officers’ and Employees’ Bond
843.403
Minimum Net Worth
843.404
Additional Net Worth Requirements
843.405
Deposit with Comptroller
843.406
Hazardous Financial Condition
843.407
Receivership and Delinquency Proceedings
843.408
Insolvency and Allocation to Other Health Maintenance Organizations
843.409
Examination Expenses
843.410
Assessments
843.461
Enforcement Actions
843.462
Operations During Suspension or After Revocation of Certificate of Authority
843.463
Injunctions
843.464
Criminal Penalty
843.2015
Information Available Through Internet Site
843.2071
Notice of Increase in Charge for Coverage
843.3041
Acupuncturist Services
843.3042
Chiropractic Services
843.3045
Nurse First Assistant
843.3115
Contracts with Dentists
843.3385
Additional Information
843.3405
Investigation and Determination of Payment
843.3481
Posting of Preauthorization Requirements
843.3482
Changes to Preauthorization Requirements
843.3483
Remedy for Noncompliance

Accessed:
May 4, 2024

§ 843.342’s source at texas​.gov