Tex.
Human Resources Code Section 203.014
Toll-free Number
(a)
The department shall establish a permanent, toll-free number for the purpose of receiving any information concerning the abuse, neglect, or exploitation of children in the custody of the department or housed in a local probation facility.(b)
The department shall ensure that:(1)
the toll-free number is prominently displayed in each department facility and each local probation facility;(2)
children in the custody of the department or housed in a local probation facility and employees of the department and the facility have confidential access to telephones for the purpose of calling the toll-free number; and(3)
the toll-free number is in operation and answered by staff 24 hours a day, every day of the year.(c)
The office of inspector general shall operate the toll-free number required by Subsection (a) and the 24-hour incident reporting center and shall share the complaints received with the appropriate department entity.
Source:
Section 203.014 — Toll-free Number, https://statutes.capitol.texas.gov/Docs/HR/htm/HR.203.htm#203.014 (accessed May 26, 2025).
