Tex.
Gov't Code Section 533.0063
Provider Network Directories
(a)
The commission shall ensure that a managed care organization that contracts with the commission to provide health care services to recipients:(1)
posts on the organization’s Internet website:(A)
the organization’s provider network directory; and(B)
a direct telephone number and e-mail address through which a recipient enrolled in the organization’s managed care plan or the recipient’s provider may contact the organization to receive assistance with:(i)
identifying in-network providers and services available to the recipient; and(ii)
scheduling an appointment for the recipient with an available in-network provider or to access available in-network services; and(2)
updates the online directory required under Subdivision (1)(A) at least monthly.(b)
A managed care organization is required to send a paper form of the organization’s provider network directory for the program only to a recipient who requests to receive the directory in paper form.(c)
Repealed by Acts 2021, 87th Leg., R.S., Ch. 413 (S.B. 1829), Sec. 3, eff. June 7, 2021.
Source:
Section 533.0063 — Provider Network Directories, https://statutes.capitol.texas.gov/Docs/GV/htm/GV.533.htm#533.0063 (accessed May 26, 2025).
