Tex.
Gov't Code Section 2054.116
Spanish Language Content on Agency Websites
(a)
In this section, “person of limited English proficiency” means a person whose primary language is other than English and whose English language skills are such that the person has difficulty interacting effectively with a state agency.(b)
Each state agency shall make a reasonable effort to ensure that Spanish-speaking persons of limited English proficiency can meaningfully access state agency information online.(c)
In determining whether a state agency is providing meaningful access, an agency shall consider:(1)
the number or proportion of Spanish-speaking persons of limited English proficiency in the agency’s eligible service population;(2)
the frequency with which Spanish-speaking persons of limited English proficiency seek information regarding the agency’s programs;(3)
the importance of the services provided by the agency’s programs; and(4)
the resources available to the agency.(d)
In making a reasonable effort to provide meaningful access, the state agency must avoid:(1)
providing information in Spanish that is limited in scope;(2)
unreasonably delaying the provision of information in Spanish; and(3)
providing program information, including forms, notices, and correspondence, in English only.(e)
This section does not apply to interactive applications provided through the state electronic Internet portal.
Source:
Section 2054.116 — Spanish Language Content on Agency Websites, https://statutes.capitol.texas.gov/Docs/GV/htm/GV.2054.htm#2054.116 (accessed Jun. 5, 2024).
