Tex. Bus. & Com. Code Section 120.103
Removal of Content; Exceptions

(a)

Except as provided by Subsection (b), if a social media platform removes content based on a violation of the platform’s acceptable use policy under Section 120.052 (Acceptable Use Policy), the social media platform shall, concurrently with the removal:

(1)

notify the user who provided the content of the removal and explain the reason the content was removed;

(2)

allow the user to appeal the decision to remove the content to the platform; and

(3)

provide written notice to the user who provided the content of:

(A)

the determination regarding an appeal requested under Subdivision (2); and

(B)

in the case of a reversal of the social media platform’s decision to remove the content, the reason for the reversal.

(b)

A social media platform is not required to provide a user with notice or an opportunity to appeal under Subsection (a) if the social media platform:

(1)

is unable to contact the user after taking reasonable steps to make contact; or

(2)

knows that the potentially policy-violating content relates to an ongoing law enforcement investigation.
Added by Acts 2021, 87th Leg., 2nd C.S., Ch. 3 (H.B. 20), Sec. 2, eff. December 2, 2021.

Source: Section 120.103 — Removal of Content; Exceptions, https://statutes.­capitol.­texas.­gov/Docs/BC/htm/BC.­120.­htm#120.­103 (accessed May 26, 2025).

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May 26, 2025

§ 120.103. Removal of Content; Exceptions's source at texas​.gov